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Frequently Asked Questions

Please reach us at  if you cannot find an answer to your question.

We will meet you at a public setting such as a library or if you are in a senior facility, we will meet with you in the common area.  


We will discuss your situation, and provide suitable accommodations to meet your needs.


Yes, we will assist you with creating these accounts.


We also offer 1 on 1 remote support


We will make every possible attempt to resolve your issues, but we can not guarantee that we will fix your technical issues.  We will advise you on options we feel may be needed to get your device working properly. 


Due to our demand with other obligations, we will have to require additional charge.


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